Verify Certificate +27 12 004 3732 +27 69 2719 901 apply@softkingsacademy.co.za 58 Columbia Road Clubview Centurion
Effective Date: 20 February 2025
Welcome to Softkings Academy. These Terms and Conditions govern your enrollment, participation, and use of our educational services, ensuring compliance with the Department of Higher Education and Training (DHET), Quality Council for Trades and Occupations (QCTO), MICT SETA, and Services SETA regulations in South Africa.
By enrolling in any course or program at Softkings Academy, you agree to abide by these Terms and Conditions. These terms are binding and may be updated periodically, with changes effective upon posting on our website.
Softkings Academy is accredited by the QCTO, MICT SETA, and Services SETA, and registered with the DHET as a private education provider under the Higher Education Act, 1997 (Act 101 of 1997). All programs align with the National Qualifications Framework (NQF) and are quality-assured by relevant authorities.
3.1. Admission is subject to meeting the minimum entry requirements as stipulated by Softkings Academy and relevant regulatory bodies QCTO occupational qualifications, SETA standards.
3.2. Applicants must provide accurate personal and academic information. Misrepresentation may lead to cancellation of enrollment without refund.
3.3. Enrollment is confirmed upon receipt of the required deposit R1500 as per course listings and signing of the Learner Agreement.
4.1. Course fees are as listed on our website and must be paid in full or via an approved payment plan before course completion.
4.2. A non-refundable deposit R1500 is required to secure your place, with the balance payable as per the agreed schedule.
4.3. Late payments will incur a penalty fee and/or suspension from classes until settled, per MICT SETA and Services SETA funding guidelines.
4.4. Refunds are issued only under exceptional circumstances, course cancellation by Softkings Academy and exclude the deposit, in line with DHET consumer protection policies.
5.1. Learners must attend scheduled classes (online or in-person) and complete assessments as required by the QCTO and SETA quality assurance standards.
5.2. Academic integrity is mandatory; plagiarism or cheating may result in disciplinary action, including expulsion without refund.
5.3. Learners must comply with Softkings Academy’s Code of Conduct, available upon request.
6.1. Certificates are issued upon successful completion of a program and full payment, accredited by QCTO, MICT SETA, Services SETA, or other partners (e.g., CompTIA, Cisco) as applicable.
6.2. Softkings Academy reserves the right to withhold certification if requirements are not met, per NQF regulations.
7.1. Learners may withdraw within 7 days of enrollment for a partial refund (excluding deposit), provided no classes have been attended, per DHET cooling-off period guidelines.
7.2. Withdrawals after this period forfeit all fees paid, unless approved by management under exceptional circumstances.
7.3. Softkings Academy may cancel a course due to insufficient enrollment or unforeseen events, offering a full refund or transfer to another program.
All course materials, including digital content, are the intellectual property of Softkings Academy or its partners (e.g., Microsoft, Adobe). Unauthorized reproduction or distribution is prohibited.
9.1. Personal information is collected and processed in compliance with the Protection of Personal Information Act (POPIA), 2013.
9.2. Data may be shared with DHET, QCTO, MICT SETA, or Services SETA for accreditation and reporting purposes.
10.1. Disputes will be resolved through internal mediation by Softkings Academy management.
10.2. If unresolved, matters may be escalated to the DHET, QCTO, or relevant SETA dispute resolution mechanisms, per the Skills Development Act, 1998.
Softkings Academy is not liable for indirect damages loss of income arising from course participation, except where mandated by South African law.
These Terms and Conditions are governed by the laws of South Africa, including the Higher Education Act, Skills Development Act, and NQF regulations.
For queries, contact us at:
Email: info@softkingsacademy.co.za
Phone: +27 12 004 3732
Address: S58 Columbia Road, Clubview Forum, Clubview Centurion, South Africa
For Attention: Mr Daniel Mahlaule
