Overview

A qualifying learner will be able to communicate effectively with fellow IT staff and users of information technology, understanding the role of technology in a business context and addressing business problems with appropriate IT solutions. Learners will apply the principles of creating computer software by carrying out, under limited supervision, a task of reasonable size to demonstrate an understanding of the knowledge, techniques, and skills needed in one or more areas of majoring/specialisation where IT is a key component, such as the Financial Services or Insurance Industries.

Qualification Details

• SAQA Qualification ID: 48872
• Duration: 12 Months (Learnership)
• NQF Level: 5
• Minimum Credits: 131

Learning Outcomes

• Communicate effectively with fellow IT staff & users of information systems.
• Understand the role of technology in the business context.
• Demonstrate an understanding of problem-solving techniques, and how to apply them in a systems development environment.
• Demonstrate an understanding of Systems Development, with all its implications.
• Relate business problems and information technology solutions.
• Apply the principles of creating computer software.

Modules

• Introduction to Computer Technology
• Networking Architecture
• Computer Programming
• Internet Software Development
• Analysis of Infrastructure
• Complaints Management
• IT Systems Diagnostics